Branch Coordinator – Industrial Operations

Role Overview

Gravity Resources is seeking an experienced Branch Coordinator to support the Gladstone operations of an established industrial business servicing customers across the resources, construction and heavy industry sectors.

This is a hands-on operational role with responsibility for coordinating the day-to-day activities of the branch, including warehouse and distribution operations, inventory, purchasing, customer requirements and general branch administration.

We are open to candidates who have experience across branch operations, warehousing, logistics, customer service or industrial supply, and are ready to take on broader responsibility within a small branch environment.

The successful person will need to be comfortable working within a technical product environment and able to pick up new products, systems and processes quickly.

A big part of the role will be keeping the day-to-day operation organised, making sure customer and stock requirements are being met, and working closely with management to identify and implement practical improvements.

While this isn't a sales-focused position, you will have regular interaction with existing customers and need to be comfortable representing the business and building relationships.

For the right person, there is a genuine opportunity to develop into the Branch Manager role as you build your knowledge of the business, customers and overall branch operation.

Key Responsibilities:

• Coordinating the day-to-day operations of the Gladstone branch

• Supporting warehouse, inventory, purchasing and distribution activities

• Coordinating customer orders, product requirements and operational priorities

• Monitoring stock levels and supporting purchasing and inventory control

• Working with suppliers and internal teams to ensure branch requirements are met

• Supporting and working closely with warehouse and branch staff

• Identifying day-to-day operational issues and helping implement practical improvements

• Building and maintaining relationships with existing customers

• Assisting with scheduling, administration and general branch requirements

• Supporting reporting, forecasting and branch performance activities

• Maintaining a safe, organised and efficient warehouse and branch environment

• Working closely with senior management on the ongoing development of the Gladstone operation

Skills, Qualifications, and Experience:

To succeed in this role, you should have:

• Previous experience across branch operations, warehousing, logistics, distribution, industrial supply or a similar environment

• Experience within industrial, trade, construction, manufacturing, engineering supply or another technical product environment

• A practical, hands-on approach to operations and problem solving

• Good exposure to warehouse, inventory, purchasing or logistics activities

• The ability to understand technical products and systems and learn quickly

• Good organisational skills and the ability to coordinate multiple operational priorities

• Confidence dealing directly with customers, suppliers and internal stakeholders

• Experience using ERP, inventory or business management systems

• The ability to identify operational issues and work with management to implement improvements

• An interest in developing your commercial and leadership capability over time

This role would suit someone who enjoys being close to the day-to-day operation, working across customers, products, warehouse and administration, and is looking for an opportunity to develop into broader branch management responsibility over time.